Privacy Policy
PERSONAL DATA PROCESSING NOTICE
This privacy notice provides information about the processing of personal data by MAYREL (hereinafter referred to as “the Company”).
The Company acknowledges that the protection of personal data is important to its clients, partners, and other data subjects (hereinafter referred to as “data subjects”) and is committed to respecting and safeguarding the privacy of each data subject.
This privacy notice is intended for you, our clients and partners, as well as your representatives (employees and other authorized persons who maintain contact with the Company). It explains and informs you about how personal data is processed and what rights you and your representatives have.
When processing personal data, the Company complies with all laws governing personal data protection, the instructions of competent authorities, and established standards and procedures that ensure personal data is processed accurately, fairly, lawfully, transparently, and securely.
Data Controller – MAYREL, registration code: 307048972, registration address: Viršilų g. 6, LT-05131 Vilnius, email: info@mayrel.lt, phone number: +3706 46 61 086. The Company has appointed a person responsible for personal data protection, whom you can contact using the provided contact details.
Personal data is provided to the Company voluntarily. The Company must process it to enter into contracts with you, properly fulfill its obligations to you, and other legal duties. If you do not provide personal data, the Company will not be able to enter into transactions with you or provide other services you may need.
Purposes of Personal Data Processing and Legal Grounds – Conclusion and execution of contracts with clients, including the recovery of debts from buyers who fail to fulfill obligations (legal ground: processing is necessary to fulfill the contract. It is also necessary to protect the legitimate interests of the Company and you when the Company processes personal data of your representatives authorized to maintain contact with the Company), required accounting of business operations (legal ground: compliance with legal obligations), and business analytics (statistics) (legal ground: the Company’s legitimate interest in analyzing its business operations and maintaining statistics).
Recipients of Processed Personal Data – Employees of the Company, as well as the Company’s partners to whom we provide personal data necessary to fulfill orders in specific cases. In cases prescribed by law, the Company may provide your data to relevant state institutions while fulfilling its obligations.
How and Why We Collect and Use Your Personal Data
MAYREL requires your personal data, which may be collected in the following ways. The privacy policy explains what to expect when the Company collects personal data about:
- Visitors to the website (www.mayrel.lt);
- Individuals who contact us;
- Individuals who purchase our products;
- Job candidates.
Contact Us
Our website provides several ways for you to contact us. All messages are received, reviewed, and responded to by us. When you contact us on the website, you will provide your name, surname, phone number, and email. If you contact us by email, we will process your data, including your name, surname, email address, and the content of the correspondence. These data will be processed to prepare for contract execution. If you do not provide your contact details, we will not be able to contact you. Please note that the website may also use email tracking or blocking software, and you must ensure that there is no illegal content in the emails you send. If an order is processed, the electronic version of the order will be stored accordingly, and if not, the inquiry form and correspondence will be deleted from the Company’s email, except for information that needs to be stored according to the terms set in the Privacy Policy or legal acts.
All personal data you provide while interacting with us will be used only for the purposes mentioned above, to review communications and manage communication flows. We are committed not to use your personal data in any publications in a way that could identify you without your explicit consent. Please note that we may need to contact you by mail, email, or phone. Please notify us of any changes to your personal data.
Generally, we do not disclose your personal data, but to ensure continuous business operations and proper service delivery and product delivery, we disclose information about you to our employees: administration, managers, production specialists, if reasonably required for the purposes stated in this Privacy Policy. In certain circumstances, we may be required to disclose personal data when:
- We need to disclose information according to the law, including cases where we must disclose personal data to tax authorities and law enforcement for crime prevention and detection purposes;
- We need to disclose personal data for legal procedures or to obtain legal advice, or disclosure is necessary to establish, implement, or defend our rights;
- Disclosure of information is necessary to protect our or others’ interests (e.g., to prevent fraud);
- Disclosure is necessary to protect your vital interests (e.g., if you feel unwell on our premises and we need to call medical assistance).
The Company stores personal data no longer than required by the data processing purposes or prescribed by legal acts or until the limitation period of any claims expires.
You have the right to request access to the personal data the Company processes, request its correction or deletion, restrict its processing, or object to the processing, as well as the right to data portability.
When the Company processes your personal data on the basis of legitimate interests, you have the right to object at any time to the processing of your personal data based on your specific situation.
The right to request data deletion, the right to restrict data processing, the right to data portability, and the right to object to data processing are not absolute, and legal acts may provide additional conditions for their implementation.
You have the right to request the deletion of your personal data. Please note that we can only fulfill such a request if:
- Your personal data is no longer needed for the purposes for which it was collected (e.g., we need your personal data to respond to your messages);
- The collection, storage, or use of your personal data is prohibited by law;
- Your personal data is not required to establish, implement, or defend a legal claim, such as in legal proceedings.
You have the right to request the limitation of your personal data processing or the cessation of processing:
- During the period needed to verify the accuracy of your personal data when you raise concerns about its accuracy;
- When the collection, storage, or use of your personal data is unlawful, but you decide not to request its deletion;
- When your personal data is no longer required by us, but you need it to establish, implement, or defend a legal claim;
- During the period needed to determine whether we have a more important legal basis for processing your personal data if you have exercised your right to object to the processing.
You have the right to data portability for data we received from you with your consent or for contract performance purposes. If you exercise this right, we will transfer a copy of the data you provided upon your request.
You have the right to object to the use of your personal data:
- When we use such data to ensure our legitimate interests but do not have a more important legal basis to continue using your personal data.
Complaints
You are important to us, and we care about ensuring the protection of your personal data. We apply strict standards to the collection and use of personal data. Therefore, we take any complaints related to the use of your personal data very seriously and ask that you notify us of any problems related to it. When you contact us to file a complaint, we use your personal data only to investigate the complaint and respond to it, as well as to evaluate the quality of our services. If the complaint involves a member of our team, we may need to disclose your identity to that person. You may specify that you do not wish your identity-disclosing information to be revealed, and we will make efforts to respect your request. However, it may not always be possible to review the complaint anonymously. If you are not satisfied with our response, you have the right to lodge a complaint directly with the State Data Protection Inspectorate. You also have the right to file a complaint with the supervisory authority in the member state where your habitual residence, place of work, or the place of the alleged infringement is located.
If you are concerned about the Company’s actions or inactions, which you believe may not comply with this privacy notice or legal requirements, you may contact the Company at any time in a way that is convenient for you.
If the issue is not resolved with the Company, you have the right to contact the State Data Protection Inspectorate, which is responsible for the supervision and control of personal data protection laws.
If necessary, the Company has the right to update the information above.
COOKIE POLICY
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit it.
The purpose of cookies is to enable the website to remember certain user preferences (e.g., username, language, etc.) for a specific period.
How do we use cookies?
Our website primarily uses first-party cookies. These cookies are set and controlled by the website, not by an external organization.
Type 1 – Essential
These cookies are necessary for basic browsing functions to work. Without them, services like shopping carts or electronic payments would be impossible.
Type 2 – Page Analytics
These cookies collect information about how the website is used. For example, which pages are visited the most. We may use this data to improve the website or gather statistics. These cookies do not collect information that would identify you.
Type 3 – Functionality
These cookies remain even after closing the browser – they are used for functionality like remembering auto-login and better tailoring services for a specific user. For example, we may save your order details so you do not need to re-enter them next time.
Specific Cookies We Use
The following table lists the specific cookies we use.
| Name | Type | Description | Duration |
|---|---|---|---|
| _ga | Analytics | This cookie is linked with Google Universal Analytics to differentiate unique users and calculate visitor data. | 2 years |
| ga* | Analytics | Used by Google Analytics to maintain a session. | 2 years |
| wp-wpml_current_language | WordPress | Saves the current language. Default setting only for logged-in users. | Session |
| wp_woocommerce_session-* | WordPress | Saves the client’s WooCommerce session during shopping. | Session |
How to Manage Cookies?
Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but please be aware that doing so may result in the loss of many features necessary for the website to function properly. For more information about cookies, visit an independent website like www.aboutcookies.org, which provides instructions on how to disable cookies and delete cookies already stored on your computer. To remove cookies from your mobile phone, refer to your device’s user manual.
Validity and Changes
This Cookie Policy is valid from 2024.12.01. If we make any changes to the policy, we will post the updated version. Changes and updates to the Cookie Policy take effect as soon as they are published.